Christensen Dental Consulting

Consulting & Coaching


Gayle Christensen

Gayle has dedicated her professional career to developing and implementing effective dental management systems that bring clarity, accountability, increased profits and patient satisfaction to dental practices across the Midwest. She is a firm believer in the power of the team as the “heart of the practice” and also as the “marketing tool” that establishes a connection between patients and practice.

Business Coaching & Training

Gayle has extensive experience as a coach on leadership and team building-related topics. Her commitment to empowering people is grounded in her certification as a:

  • Social and Emotional Intelligence Coach
  • DrakeP3 Communications Trainer
  • HR Consultant with Bent Ericksen & Associates servicing the state of Minnesota

A popular presenter, Gayle has spoken at numerous dental study groups and lectured to dental students at the University of Minnesota.


She is a past member of the Academy of Dental Management Consultants (ADMC) and has served on their board, American Association of Dental Office Managers (AADOM), and Speaking and Consulting Network (SCN) prestigious organizations comprised of independent speakers, consultants, and authors.

Years of Coaching & Training

Doctors praise Gayle’s unique ability to relate to and motivate, the entire dental team to make positive changes in their practices and, ultimately, their own lives. Her caring attitude and years of dental management experience give her the insight necessary to develop personalized methods for improving the day-to-day operations and meeting common dental office challenges.

Kim Tanner

Kim has served as the Operations and Financial Manager for Christensen Dental Consulting since 2000. She also enjoys the role she has as an office manager of a dental practice.  In addition, Kim has managed the accounts payable functions for local clients, including, paying bills, managing payroll, handling retirement plans, employee bonuses, bank reconciliations, calculating and paying quarterly sales tax and Minnesota Care Tax, etc. Her keen sense of accuracy and commitment to following projects through to completion has earned her consistent praise and appreciation.

Business Coaching & Training

Kim’s natural leadership and coaching style have earned the respect of all team members she has worked with. She has chosen to become certified in the following because of her dedication to helping others reach their greatest potential:

  • Social and Emotional Intelligence Coach
  • DrakeP3 Communications Trainer
  • HR Consultant with Bent Ericksen & Associates servicing the state of Minnesota

Kim holds a Bachelor’s degree in Business Management, with a minor in Human Resources.

Human Resources


HR Package & Employer Compliance

It’s like having your own HR department without adding to your payroll.

This online and web-based HR program is merely a click away. This program is password protected and accessible virtually anywhere there is an internet connection.

  • Employee Manuals from a recognized HR industry leader, Bent Ericksen & Associates
  • Employee Handbooks
  • Sample Job Descriptions
  • Personnel Forms
  • Personalization & Implementation Assistance
  • Resource and Reference Modules
  • Staff Management Guidelines and Requirements
  • Salary Administration Guidelines and Requirements
  • Successful Hiring Guidelines and Requirements
  • Minimize Employee-Related Stress
  • Improve Morale
  • Ensure Employment Law Compliance

The HR Director was designed from the ground up with security and performance at the core. Managing your HR needs should be fast, easy, and simple. Our smart design lets you focus on what you do best.

Gayle & Kim are certified HR Consultants with Bent Ericksen & Associates and service the state of Minnesota. You will have our hands on assistance from the start to the implementation.

For All Types of Businesses

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Dental Consulting Programs Designed Just For You

No two practices are alike or have the exact same needs. That is why we are excited to introduce our dental consulting program designed just for you.

How do we do this? By listening to you.

We want to hear about your goals, the type of practice you want, what is going well for you, and what isn’t.

Our Consulting Services

Initial Evaluation Tools / The First Step in designing a program specifically to meet your wants and needs

  •  Preliminary Practice Summary
  • Team Surveys (Confidential) – We Value the Team’s Input
  •  Practice Evaluation
 Strategy Development with Doctor(s)
  • Goal Planning
  •  Consulting Action Plan
 Foundations for Leadership
  • Team Personnel Policy Manual – Job Descriptions, Administration Manuals, Personnel Forms
  •  Monthly / Quarterly Practice Tracking Monitors
  • Team Building Assessments – Practice Success is an Interdependent Team
  • Conducting a Successful Team Meeting
Systems Include
  • Patient Experience (New and Existing Patients)
  • Continuing Care – The Backbone of Your Practice
  • Financial Agreements & Collections Process
  • Patient Care (Customer Service) Development
  • Effective Scheduling Management – Scheduling Toward a Daily Goal
  • Internal Marketing
  • Broken Appointments – Handling Cancellations and Late Patients
  • Unscheduled Treatment – The Hidden Treasure
  • Overcoming Patient Objections
  • The Power of Knowing Your “Benchmarks”

Coaching for dentists and business administrators or individual business team member training. This program includes the following:

  • Leadership
  • Accountability
  • Management
  • Drake P3 Instrument
  • And much more…
Why Use the Drake P3?
  • Use the Drake P3 for “Team Development” and “Engaging good team members to become a great team member”
  • Use the Drake P3 system to screen, select and manage top performers.
  • The Drake P3 is accurate, insightful, and easy-to-understand reports that have immediate practical value.
  • Use the Drake P3 to hire top performers, reduce turnover, raise productivity, increase employee loyalty, improve overall job satisfaction and make a difference in your organization

Did you know that 85% of the people who leave their organization or team do so because of personality conflicts and not capabilities?

We are firm believers that it is the “Heart of Service” that builds your patient base and keeps them coming back.”

Contact Us

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13640 Alamo St NE, Ham Lake, MN 55304